Deputy Manager - Bradley Court
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
About the role
The Deputy Manager is part of the Home Management team, the heart and soul of our Homes, embodying leadership, compassion and dedication to the wellbeing of residents and team members alike. The Deputy Manager plays a key support role in creating a nurturing and supportive environment where residents feel safe, valued and respected and where staff are empowered to deliver high quality care with professionalism and clinical excellence.
The Deputy Manager works closely with the Home Manager to oversee every aspect of the Home operation, from ensuring regulatory compliance and financial sustainability to fostering a culture of high care standards and continuous improvement. The Deputy Manager leads by example, inspiring their team to uphold the highest standards of care while also providing support and guidance.
The Deputy Manager supports the team in building meaningful connections with residents based on trust, rapport and create a sense of community and belonging within the Home.
Duties and Responsibilities
- Assist the Home Manager in the overall management and administration of the Home, including staffing and regulatory compliance, in addition to ensuring the highest level of care.
- Provide leadership and supervision to the team, including recruitment, training performance management and team development.
- Ensure the delivery of high-quality person-centred care and support to residents in accordance with individual care plans, regulatory standard and best practices.
- Monitor and evaluate the effectiveness of care delivery and processes, identifying areas for improvement and implementing changes as needed in collaboration with the Home Manager and care team.
- Act as a role model and mentor to the team promoting a culture of professionalism, compassion and excellence in care.
- Responsible for the line management of team members, leading on professional supervisions for the team by providing direction, maintaining practice standards, and promoting continuous professional development.
- Demonstrate accountability and professionalism, holding regular team meetings to ensure a co-ordinated and consistent approach to care.
- Support with the resolution of any complaints promptly and with discretion, escalating to the appropriate person if required.
- Work closely with the Human Resources and Operations departments to establish healthy working practices, and ensure staff receive the relevant information regarding their health, safety and wellbeing.
- Ensure all relevant policies and procedures are in place and are followed by all staff throughout the Home.
- Carry out and ensure that all necessary risk assessments, e.g. Clinical Risk Assessment, COSHH, Legionella, Moving and Handling etc. are carried out in a timely manner.
- Oversee the induction of new staff, ensuring statutory as well as other training is completed, maximising the ability to become integrated into the new working environment as soon as possible.
- Assist with absence management, recruitment and selection, retention, performance management, workforce and contingency planning.
- Work with local, regional and operational management teams to develop and implement new services within the Home, including specialist care provisions, as required.
- Ensure positive relationships are maintained with all Stakeholders and the Home is continually driving forward, meeting organisational priorities as well as the individual needs of the residents.
- Assist with assessing resident occupancy in the home, meeting required targets to ensure continued success of the service, as well as identifying opportunities for generating growth.
- Support the Home Manager with the security, confidentiality and accuracy of all records, personal data and information contained within computerised and paper-based systems.
- Remain committed to professional and personal development, up to date with current developments, best practices and innovations in elderly care, nursing management and heath care.
- Undertake any other duties that may be reasonably required as designated by the Home Manager.
About you
- Right to work in the UK
- A minimum of 2 years’ experience working as a Nurse in Charge in the UK.
- Have sound working knowledge of the statutory requirements associated with the care of those with Mental Ill-health, Acquired Brain Injury and Physical Disabilities.
If required;
- An active NMC pin as a Registered Mental Health Nurse/ Registered General Nurse with a minimum of 5 years’ experience working in a mental health and/or acquired brain injury unit,
- Have excellent communication and interpersonal skills as key features of the role will usually involve activities such as coaching, counselling with residents, their families, and local external partners.
- Be competent using a range of IT programmes and packages.
The Company
At Healthcare Ireland we recognise our residents as individuals and respect their right to privacy.
We also value the intrinsic value of people regardless of circumstances by recognising their uniqueness and personal needs. We recognise the right of individuals to make their own choice and the right to be treated with respect.
The Benefits
A POSITIVE WORK LIFE
We know that a positive staff team make a positive difference to the quality of life of our service users and residents.
TRAINING AND COACHING
Not only designed specifically for each service but we want our staff to have the opportunity to develop professionally and will work with you.
TEAM
WORK
All of our services thrive on a team that works together. Each member of our team has an important role and we encourage everyone to support their team members.
WORK BASED BENEFITS
Pension contributions, NISCC and Access NI payments are just a few of the employee benefits we offer for permanent staff.
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